e-learning at Universiti Malaya: determinants of satisfaction of use among engineering students
Effariza Hanafi1, Anis S. Khairuddin2, Farah M. Zain3, Zahiruddin F. A. Hassan4, Abd Halim Sulaiman5.
This study was conducted to investigate the variables associated
with satisfaction of use of the SPeCTRUM e-learning platform of
Universiti Malaya among engineering students. Two domains were
investigated, namely, student characteristics (computer attitude, perceived
usefulness and computer self-efficacy and system characteristics (system
functionality, infrastructure and technical support). A questionnaire,
specially developed using items adopted from previous related studies,
was used to elicit responses. Item-structure analysis of the questionnaire
revealed high reliability. The sample was 70 engineering students of
Universiti Malaya. The findings revealed that system functionality (β=0.649,
p<0.001), perceived ease of use (β=0.242, p<0.05) and attitude to use
(β=0.150, p<0.05) were found to be strong predictors and determinants
of satisfaction of use. Computer self-efficacy (β=-0.101), infrastructure
(β=0.067) and technical support (β=0.014) were not significantly related
to satisfaction of use. The total variance explained was 88.7% suggesting a
good model of fit. Implications of the findings in terms of the intervention
required to ensure the satisfaction of use are discussed.
Affiliation:
- University of Malaya, Malaysia
- University of Malaya, Malaysia
- Universiti Sains Malaysia, Malaysia
- University of Malaya, Malaysia
- University of Malaya, Malaysia
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