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Organizational improvements by brand building strategies in axia academy
Tin, Shin Thed1, Faudziah Hanim Fadzill2.
The training industry is a very competitive and an established market. Lots of corporate
training company are introduced yearly and even there is exhibition to showcase the
upcoming releases. With lots of corporate training companies around the country, some of
the company even need to end their operation because of so many factors. Since the market is
getting more competitive and changing daily, new comer like Axia Academy Sdn Bhd
(AASB) need to find ways to survive. They are facing strong challenges and competitions in
the dynamic market. Sales and Marketing Department need to come out with effective plan,
Human Resources Department need to recruiting suitable talent and Finance Department
need to strengthen cash flow that deeply impact on its daily operation system. Therefore, by
using SWOT analysis strategy, AASB has gone through comprehensive exercise to look indepth
for solutions. Strategies involved in market positioning and decision making has been
recommended to overcome in Sales and Marketing Department. Human Resources
Department has been recommended to leverage on latest technology, while Finance
Department to use smart accounting to strengthen company’s cash flow. Good service,
competitive price and good quality of are some of the minimum requirement needed from
consumers. Building brand equity is the major essence to gain customers in a faster track for
Axia Academy. This has been a big challenge from timeline, to retain customer’s confidence
and loyalty towards its services.
Affiliation:
- Axia Academy Sdn Bhd, Malaysia
- Universiti Utara Malaysia, Malaysia
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Immediacy Index
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