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The influence of gender, age and tenure in communication satisfaction in higher education
Khairunneezam Mohd Noor1, Siti Suriani Othman2, Muhammad Hashim3, Kalsom Ali4.
This article aims to analyze academics in higher education institutions satisfaction on communication and its differences based demographic backgrounds. The population for the study comprised academics from three public higher education institutions of Malaysia. Using a simple random sampling technique, the researchers drew a sample of 1078 from the estimated 2900 academics in the three participating universities. The findings indicated that the level of satisfaction in communication among academics was moderately high. The differences of communication satisfaction were also analyzed based on demographic differences of age, gender, and tenure. The findings of this study theoretically and practically contribute in terms of understanding the state of communication satisfaction of academics and its variation of demographic backgrounds.
Affiliation:
- Universiti Sains Islam Malaysia, Malaysia
- Universiti Sains Islam Malaysia, Malaysia
- Universiti Sains Islam Malaysia, Malaysia
- Universiti Sains Islam Malaysia, Malaysia
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