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Corporate social responsibility and business performance of manufacturing industry
Phuah, Kit Teng1, Umi Kalsom Kassim2.
Corporate Social Responsibility (CSR) has become an important tool for business
environment to sustain their business competitiveness in Small and Medium Enterprises (SMEs)
or Multi-National Companies (MNC) industries. In current business, CSR is an essential part
as the standard operating procedure for a company. Currently there is a little knowledge about
the typical characteristics, attitudes and preferences of employees who engage in CSR.
Therefore, it is important to know the potential barrier of CSR which stimuli the business
performance. This study comprises on how CSR strategies aligned with positive changes to the
employees and how it impact on the business performance. A structured self-administered
questionnaire was distributed to the employers from the manufacturing industry companies
from Negeri Sembilan. Descriptive analysis, multiple regression analysis were carried out and
Cronbach's alpha coefficients calculated to determine the reliability of the measuring
instrument. The empirical results of this study indicate that employee individual development
on CSR and employee growth due to CSR activities significantly influence the competitiveness
of SMEs.
Affiliation:
- INTI International University, Malaysia
- INTI International University, Malaysia
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Immediacy Index
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