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The impact of administrative control on employees’ performance: evidence from industrial companies in Jordan
Emad Abed Ganahreh1, Bello, Bunyamin2, Md. Faruk Abdullah3.
Nowadays, companies are faced with more challenges than ever before, which affects
the activities and performance of organization within its operating environment. However, it
is imperative to note that administrative control is mostly practiced at any level of management
because for any challenge or inefficiency hindering the organizational performance, it is thus
rectified through administrative control for its significant contribution towards effective
employees’ performance of any organization. However, studies that studied the effect of
administrative control on employees’ performance were limited, or mostly in developed nations
or developing countries other than Jordan. Therefore, this study aims to bridge the gap in
literature as well as empirically examine the effect of administrative control on employees’
performance in Jordan industrial sector. Using Simple random sampling, data was collected
quantitatively using a survey from the period of 2016 – 2017 involving 433 employees who are
administrative staff from 63 industrial companies listed on the Amman Stock Exchange in
Jordan. Eventually, transparency and control system proved to have statistical significant
positive direct effect on employees’ performance. These show that the higher the availability
of essential conditions of free and open exchange of information for those affected by
administrative decisions and level of implementation of control plans and standards by
organization, the higher the employees execute their job duties and responsibilities well.
However, administrative leadership indicated no direct positive effect on staff performance.
This result can be attributed to the majority of the prevailing patterns of leadership in
Jordanian companies, which are autocratic, or free, which do not affect the performance of
employees positively despite literature indicated that democratic pattern is preferable.
Affiliation:
- Universiti Sultan Zainal Abidin, Malaysia
- Universiti Sultan Zainal Abidin, Malaysia
- Universiti Sultan Zainal Abidin, Malaysia
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