View Article |
SME’s internationalization initiatives: business & growth strategy, ICT and technology
Mohamad Ridhuan Mat Dangi1, Aida Hazlin Ismail2, Razana Juhaida Johari3, Rohaya Md. Noor4.
Small and medium enterprises (SMEs) in Malaysia are recognized as one of the
drivers of the economy, as reflected by their role in supporting the economic growth, job
creation, promoting the entrepreneurial environment, expand the tax base and the drivers of
innovation. SMEs are also urged to participate in the international market notsolely to develop
their growth and expansion, but also their participating role in the development of nations’
economy. Thus, this qualitative study aims to discover and provide substantial information
about the entrepreneurial environment on the internationalization initiatives of Malaysian
SMEs to venture the global market in the perspectives of the perception of international
business; technological environment and ICT; and the growth strategy. A series of semistructured
in-depth interviews were undertaken with four owners of SMEs businessrepresented
by two personalsfrom each manufacturing sector and servicessectorrespectively. The findings
indicated that, SMEs will consider things such as the operation of business, foreign culture,
currency and language, rules and regulation and also the opportunity for their international
business strategy. It was also revealed that the implementation of ICT can be a catalyst for
growth in the international market since it able to reenergize the business through myriad
functions and accessibility. The adoption of technology such as advanced or sophisticated
machinery, can boost the production effectively and efficiently that crucial as one of the criteria
for success in the international market. SMEs also will attempt to increase the production,
create a new product, explore a new market, diversify products, knowledge improvement, and
conducting research and development (R&D) activities for their growth strategy. It is
anticipated that this study could be useful for entrepreneurs, policy makers and authorities in
developing the strategies and promotes internationalization entrepreneurial environment in
Malaysia. Other than these substantial findings, the limitation and future study also discussed.
Affiliation:
- Universiti Teknologi MARA, Malaysia
- Universiti Teknologi MARA, Malaysia
- Universiti Teknologi MARA, Malaysia
- Universiti Teknologi MARA, Malaysia
Download this article (This article has been downloaded 225 time(s))
|
|
Indexation |
Indexed by |
MyJurnal (2021) |
H-Index
|
1 |
Immediacy Index
|
0.000 |
Rank |
0 |
|
|
|