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The determination of the care behaviours of nurses and its evaluation by patients
Birsel Canan Demirba?1, Yeter Kurt2, Çi?dem Gamze Özkan3, Betül Bayrak4, Ay?e Kavgac?5, Harun Özbey6.
Aim: To determine the care behaviors of nurses and to evaluate them by evaluating feedback from patients.
Method: A descriptive study was conducted with 85 nurses and 128 patients. The data were collected from
questionnaire form and Caring Behaviors Inventory (CBI).
Results: 79% indicated that the most important
task of nursing was care, 55% of the nurses spent 0.5-1 hour per day for care while 53% had difficulties in
caring for patients and 79% considered themselves as patient while providing care. The overall score of the
CBI was 5.102 ± 0.591 for the nurses and 5.154 ± 0.905 for the patients and it was statistically significant that
only the assurance subscale of the patients was high (p=0.003). It was also statistically significant that the
overall scale scores (t=-2,580; p=0.012), assurance (MWU=613.500; p=0.011), respect (t=-2,667, p=0.009)
and adherence (MWU=624.000; P=0.014) subscale scores of the nurses that had difficulties in caring were
lower than those who did not.
Conclusion:It was found that the level of nursing care perceived by the patients and nurses was pretty high,
and the perception level of nursing care quality in nurses that had difficulties in giving nursing care was
relatively lower.
Affiliation:
- Karadeniz Technical University, Turkey
- Karadeniz Technical University, Turkey
- Karadeniz Technical University, Turkey
- Karadeniz Technical University, Turkey
- Karadeniz Technical University, Turkey
- Karadeniz Technical University, Turkey
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