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A review: customers online security on usage of banking technologies in smartphones and computers
Sundaram, Natarajan1, Cherian, Thomas2, Agilandeeswari, Loganathan3.
The internet brought a diffusion of technology in the banking arena. Two of the personal
devices which aid this phenomenon are the computer (website) and smartphone (web
application). Nowadays, banking is done vividly through the internet that causes both
computer and smartphone prone to security risks. This review paper aims to highlight the
earlier research deliberations, suggested solutions and the factors related to security issues
in electronic banking devices in the past six years. Narrative literature review method
was used by reviewing 130 papers from selected database journals. The paper discusses
the articles between the years 2012 and 2018. It points and poses unanswered questions,
which serve as the scope for further research. Neither a computer nor a smartphone has
an upper hand when it comes to security. Security of banking technology does not depend
on these devices. Rather the onus rests on the users, service providers and banks. The
emerging electronic commerce and mobile commerce industry are not considered in this
paper. This paper endeavours to provide a better scope for researchers in future to answer
unrequited questions on the role of devices in banking technology security. All the past
literature has focused on the peoples’ attitude towards security threats in online banking.
This study challenges to think further, about
the influence of security threats to online
banking devices.
Affiliation:
- Vellore Institute of Technology University, India
- Vellore Institute of Technology University, India
- Vellore Institute of Technology University, India
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Indexation |
Indexed by |
MyJurnal (2021) |
H-Index
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3 |
Immediacy Index
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0.000 |
Rank |
0 |
Indexed by |
Scopus 2020 |
Impact Factor
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CiteScore (1.1) |
Rank |
Q3 (Agricultural and Biological Sciences (all)) Q3 (Environmental Science (all)) Q3¬¬- (Computer Science (all)) Q3 (Chemical Engineering (all)) |
Additional Information |
SJR (0.174) |
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