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The impact of firm type, size and experience on professional services of architectural firms in Nigeria
Aluko Olusola Raphael1, Omoniyi Sunday Samuel2, Dipeolu Adedotun Ayodele3.
Clients have expressed dissatisfaction about services of
professionals as a result of poor quality of service and errors
in documentations resulting into overrunning project cost and
delayed completion. This study investigated the influences of
firms’ types, size of firms and experience of firms on provision
of professional services of Architectural firms in the process of meeting the expectations of the
client. Questionnaires was used to collect data for the study through random sampling. The
results of ANOVA showed that firm types had no significance on services across the stages of
service, firm size showed significance while the experience of the firm showed significance
across the inception and the design stages. Multiple regression analysis showed that the
variables cumulatively explained 3.9% (at p < 0.05) of the variance in the overall professional
services of architectural firms. Among the variables, only the firm size showed a significant
impact on the overall professional services with a p-value of 0.003. The firm type and
experience of firm had no impact on the overall professional services. The findings serve as a
guide to the clients in making choice of consultancy firms for their project, and as a guide to
the consultancy firms in order to remain competitive in the globalized industry.
Affiliation:
- Olabisi Onabanjo University, Nigeria
- Olabisi Onabanjo University, Nigeria
- Olabisi Onabanjo University, Nigeria
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