View Article |
Student attainment measurement system in civil engineering undergraduate programme: a satisfaction survey
Mazlina Mohamad1, Oh, Chai Lian2, Mohd Raizamzamani Md Zain3, Balqis Md Yunus4, Norbaya Sidek5.
In ensuring the quality of the offered programs in Malaysia, it is crucial to comply with the long
chain of Quality Management processes in obtaining and maintaining accreditation of undergraduate
engineering programs. One of the processes is to continually and effectively measure the students’ attainment
of program outcomes amid the implementation of Outcome-Based Education. This paper focuses on MyCOPO
system, the evaluation of undergraduate bachelor degree engineering students’ attainment measurement system
in the Faculty of Civil Engineering, Universiti Teknologi MARA, Shah Alam. A quantitative survey has been
conducted to measure academic staff and students’ satisfaction level of MyCOPO implementation in the
faculty. This survey has been conducted in line with the university strategy in promoting organisation
operational excellence via MyCOPO system, where 47 and 227 respondents were recorded for academic staff
and students, respectively. Two sets of questionnaires were designed to determine the impact of the system,
the effectiveness on delivery and quality of the system and users’ happiness index. This system is found to be
impactful in ease the work, increase the quality and provide satisfaction to related parties. The usage of
MyCOPO system is effective and the average rating of happiness index for academic staff and students are 8.2
and 7.2 out of 10 for happiness index, respectively.
Affiliation:
- Universiti Teknologi MARA 40450 Shah Alam, Selangor, Malaysia, Malaysia
- Universiti Teknologi MARA 40450 Shah Alam, Selangor, Malaysia, Malaysia
- Universiti Teknologi MARA 40450 Shah Alam, Selangor, Malaysia, Malaysia
- Universiti Teknologi MARA 40450 Shah Alam, Selangor, Malaysia, Malaysia
- Universiti Teknologi MARA 40450 Shah Alam, Selangor, Malaysia, Malaysia
Toggle translation
Download this article (This article has been downloaded 40 time(s))
|
|
Indexation |
Indexed by |
MyJurnal (2021) |
H-Index
|
2 |
Immediacy Index
|
0.000 |
Rank |
0 |
Indexed by |
Scopus 2020 |
Impact Factor
|
CiteScore (0.5) |
Rank |
Q4 (Education) |
Additional Information |
SJR (0.198) |
|
|
|