Employability anxiety and career intention among hospitality and tourism management students: a pre- and post-COVID-19 comparison analysis
Bidder, Christy1.
The COVID-19 pandemic has left the tourism industry with severe
joblessness which affect hospitality and tourism management
students. Based on gaps in the literature, the study examines the
effects of COVID-19 on hospitality and tourism management
students by examining the potential changes in their employability
anxiety and career intention before and after the pandemic. It
employed a quantitative retrospective pretest-posttest (RPP)
research design. An online questionnaire was used to collect data
from the chosen clusters of target respondent. Frequencies and a
paired-samples t-test were used to analyze data from the 409
responses collected. Eta squared was used to calculate the effect
size of the changes before and after COVID-19. Key findings
suggest COVID-19 has increased the students’ anxiety about
securing a job in the industry and made them less inclined to pursue
a tourism career after graduation. Tourism’s vulnerability
primarily drives their employability anxiety to external forces and
perceived incompetence. The study concludes with suggestions to
lower the students’ employability anxiety, increase their intention
to work in the industry, and restore their trust and confidence in
tourism’s job-creating ability and economic benefits, such as
tourism resilience reassurance, the collaboration between
academics and industry practitioners in post-COVID-19 tourism
curriculum design, and the government’s initiative to re-open
tourism.
Affiliation:
- Universiti Teknologi MARA Cawangan Sabah,, Malaysia
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