The effect of endorsement appeals in advertisement on food buyers' purchase intention
Wan Nazriah Wan Nawawi1, Noorazlin Ramli2, Jazira Anuar3, Malina Hanum Mohd Kamal4, Azahar Adzmy5.
Advertising is one of the modes of communication that influences
the actions of the targeted market. It is crucial that companies
understand the marketing communication tools that best suit their
target customers. This study aims to determine the influence of
endorsement appeals in advertising on the purchasing intention of
Malaysia’s food buyers. A quantitative study was conducted on 385
respondents, and Likert-scale survey questionnaires were used to
collect the data. Resultantly, attributes such as expertise,
trustworthiness, attractiveness, and credibility of endorsement
appeals influenced the purchase intention of food buyers in
Malaysia. In the present sad and anxiety-driven world, delivering
emotional and relatable feelings and conveying messages in an
understanding and familiar manner is gaining popularity and
mental acceptance among Malaysians. These findings support an
underlying conviction that endorsement appeals could influence the
purchase intention of food buyers. Apart from watching and
enjoying the advertisement, the content also created an emotional
advertising appeal, which helped to attract buyers. Surprisingly, the
viewers preferred buying the same product or service as a form of
achievement which resulted from the emotional advertising appeal.
This proves that the marketers prefer the emotional advertising
appeal to the rational advertising appeal. Conclusively, this study
broadens the knowledge of assessments and impacts of emotional
and logical appeals appearing either in print or online
advertisements.
Affiliation:
- Universiti Teknologi MARA Cawangan Terengganu, Malaysia
- Universiti Teknologi MARA Cawangan Terengganu, Malaysia
- Universiti Teknologi MARA Cawangan Terengganu, Malaysia
- Universiti Teknologi MARA Cawangan Terengganu, Malaysia
- Universiti Teknologi MARA Cawangan Terengganu, Malaysia
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