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Reducing the percentage of floor stock medications with excessive quantity in the Emergency and Trauma Department, Port Dickson Hospital
Lau, Boon Tiang1, Chin Mei Ping2, Lai, Kok Lun3, Sim, Yi Chi4, Shio, Soon Keat5, Iffah Izzah Durahman6, Mohd Nazri Nordin7, Surekha Kaneson8, Kanagaletchumi Raju9, Fairus Fudzam10.
It is crucial to keep a sufficient amount of safe, unexpired and necessary floor stock medications
in the Emergency and Trauma Department (ETD) at all times to deliver timely patient care.
However, medication stockpiling or inappropriate accumulation of medication is common
and has been shown to cause medication wastage, ineffective treatment or toxic effects due
to the medication’s expiration. In Port Dickson Hospital, the ETD contributed to 26.1% and
67.7% of floor stock medications with excessive quantity out of all units and wards in 2018 and
2019, respectively. Hence, this quality improvement study aimed to achieve a 50% reduction
in floor stock medications with excessive quantity in the ETD of Port Dickson Hospital from
the baseline of 11.2% over an approximately one-year duration. A self-administered survey
form was distributed among 40 doctors, pharmacy staff, staff nurses and medical assistants
to identify the contributing factors. The main contributing factors identified were inefficient
management and supervision, non-adherence to standard operating procedures (SOPs)
and improper stock management in the ETD. The remedial measures undertaken to solve
the problems included appointing an emergency physician, a chief nurse, a chief medical
assistant and an in-patient pharmacist to be responsible for stock issues; revising the indent
form; reorganising the medication storage area; providing medication storage conditions by
the pharmacy department to the ETD staff; reminding medical assistants to return excessive or
near expiry medications monthly; reinforcing SOPs on documentation and counter-checking.
After five study cycles, the interventions reduced the percentage of floor stock medications
with excessive quantity from 11.2% to 1%. Efforts have been made to replicate the remedial
measures used in this study in other units and wards, and continuous monitoring is necessary
to ensure the effects can be sustained in the long term.
Affiliation:
- Pharmacy Department, Port Dickson Hospital, Negeri Sembilan State Health Department, Ministry of Health Malaysia, Malaysia
- Pharmacy Department, Port Dickson Hospital, Negeri Sembilan State Health Department, Ministry of Health Malaysia, Malaysia
- Pharmacy Department, Port Dickson Hospital, Negeri Sembilan State Health Department, Ministry of Health Malaysia, Malaysia
- Pharmacy Department, Port Dickson Hospital, Negeri Sembilan State Health Department, Ministry of Health Malaysia, Malaysia
- Pharmacy Department, Port Dickson Hospital, Negeri Sembilan State Health Department, Ministry of Health Malaysia, Malaysia
- Pharmacy Department, Port Dickson Hospital, Negeri Sembilan State Health Department, Ministry of Health Malaysia, Malaysia
- Pharmacy Department, Port Dickson Hospital, Negeri Sembilan State Health Department, Ministry of Health Malaysia, Malaysia
- Emergency and Trauma Department, Port Dickson Hospital, Negeri Sembilan State Health Department, Ministry of Health Malaysia, Malaysia
- Emergency and Trauma Department, Port Dickson Hospital, Negeri Sembilan State Health Department, Ministry of Health Malaysia, Malaysia
- Emergency and Trauma Department, Port Dickson Hospital, Negeri Sembilan State Health Department, Ministry of Health Malaysia, Malaysia
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