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The application of telemedicine among self-administered eye drop users: The accuracy and patient satisfaction
Shaz’ Ain Razak1, Fatin Nur Syafiqa binti Abdullah2, Kathleen Adrian3.
Introduction: Telemedicine has comparable benefits to face-to-face consultation in certain healthcare settings. The purposes of this study were to determine the accuracy and patient satisfaction levels following telemedicine and in-house clinic teaching sessions on self-administered eye drop techniques. Methods: A case-control study was conducted on eye drop users who received instruction in the self-administered eye drop technique teaching via telemedicine and face-to-face sessions. The respondents’ self-administration of eye drops was video-recorded and graded independently by two qualified optometrists on a scale of 1 to 10. Patient satisfaction levels with both plat- forms were determined using a 5-point Likert scale questionnaire. Results: This study enrolled 50 eye drop users (N= 25 face-to-face, N = 25 telemedicine) with a mean age of 33.84 ± 15.85 years old. Nearly half of them (48%) had been using the eye drops for more than a year, and 52% had not been instructed on how to administer the eye drops. The accuracy of self-administered eye drops was high (M = 9.5, IQR = 1.5) and did not differ significantly between groups (p > 0.05). While both groups reported high levels of satisfaction (90%), listening difficulties were found to be significantly associated with patient satisfaction (p = 0.02). Conclusion: Both the in-house clinic and telemedicine sessions are significantly comparable to the face-to-face approach for clinical education purposes. The potential for telemedicine delivery is somewhat promising, but additional areas must be explored in the future to demonstrate the effectiveness of the practice.
Affiliation:
- Universiti Teknologi MARA, Selangor Branch Puncak Alam , Malaysia
- Universiti Teknologi MARA, Selangor Branch Puncak Alam , Malaysia
- Universiti Teknologi MARA, Selangor Branch Puncak Alam , Malaysia
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Indexation |
Indexed by |
MyJurnal (2021) |
H-Index
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3 |
Immediacy Index
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0.000 |
Rank |
0 |
Indexed by |
Scopus 2020 |
Impact Factor
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CiteScore (0.2) |
Rank |
Q4 (Medicine (all)) |
Additional Information |
SJR (0.144) |
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