Investigating Factors Affecting Employee Job Satisfaction: A Case Study of Sabah Economic Development And Investment Authority (SEDIA)
Elviea King Kong1, Sharifah Rahama Amirul2, Sharija Che Shaari3.
Job satisfaction is an employee's happiness towards their job at work. It represents one of the
most complex areas managers face today when managing their employees. Many studies have
shown that job satisfaction can have an impact on employees. Therefore, this study aims to
investigate the relationship between job satisfaction and its three variables, which are
remuneration, working environment, and promotion opportunities, among SEDIA employees
in Sabah. A case study and quantitative approach were used to conduct this study. The data were
collected from a sample of 95 respondents from all levels, and the data collection was done
through survey questionnaires using Google Forms as a platform. The study used SPSS and
SmartPLS software to analyse the data. Descriptive statistics were used to analyse the
demographic profile of the respondents, and SmartPLS were used to check and test the
relationship between the dependent and independent variables. The study's findings show that
two of the three hypotheses have a positive relationship with job satisfaction, namely
remuneration and working environment, with a probability value of p < 0.01. In comparison,
the promotion opportunities show less significance on job satisfaction with a probability value
of p > 0.01. These findings could be useful as a basis for Human Resources to make decisions
about employee welfare, formulate retention strategies, and future planning and development.
Affiliation:
- Faculty of Business, Economics and Accountancy, Universiti Malaysia Sabah (UMS), 88400 Kota Kinabalu, Sabah, Malaysia
- Faculty of Business, Economics and Accountancy, Universiti Malaysia Sabah (UMS), 88400 Kota Kinabalu, Sabah, Malaysia
- Faculty of Business, Economics and Accountancy, Universiti Malaysia Sabah (UMS), 88400 Kota Kinabalu, Sabah, Malaysia
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