The Factors Influence Turnover Intention Among Employees: Empirical Evidence From The Private Communication Service Industry In Kota Kinabalu Sabah
Farha Fazliyana Mohammad Ali1, Sharifah Rahama Amirul2, Sharija Che Shaari3.
This study was aimed to examine the significant effect of compensation, job satisfaction,
emotional well-being and employment engagement on the turnover intention among
employees in the telecommunication industry that located in Kota Kinabalu, Sabah. The
conceptual framework had been used in this research which it is focused on self-interest
utility. The research tool for this study was a questionnaire, and the quantitative research
method was utilised in the research design. The data have been examined using Smart PLS
Software and SPSS Version 28 (Statistical Package for Social Sciences). The results of this
study have been explored in regard to how job satisfaction, compensation, emotional wellbeing,
employee engagement, and supportive environments affect turnover intentions.
Additionally, this study discussed on the study's limitations, implications, and
recommendations. Conclusion has been drawn from the support of literature that states that
variables influence on turnover intention. This research paper also provides valuable guidance
for next researcher and practitioners to overcome and improve the current mechanism to
reduce turnover intentions.
Affiliation:
- Faculty of Business, Economics and Accountancy, Universiti Malaysia Sabah (UMS), 88400 Kota Kinabalu, Sabah, Malaysia
- Faculty of Business, Economics and Accountancy, Universiti Malaysia Sabah (UMS), 88400 Kota Kinabalu, Sabah, Malaysia
- Faculty of Business, Economics and Accountancy, Universiti Malaysia Sabah (UMS), 88400 Kota Kinabalu, Sabah, Malaysia
Download this article (This article has been downloaded 25 time(s))