Introduction: Health is an important aspect of human life because it affects all daily actions. Along with the develop- ment of technology in the health sector, new innovations related to online medical services are called Telemedicine. In Minister of Health Regulation (Permenkes) No. 20/2019, it only regulates Telemedicine between health service providers. It does not regulate medical services through online media between the relationship between doctors as medical personnel and patients. This is feared to have the potential to guarantee quality and threaten the safety of its users.Methods: This research is normative research by conducting a study of the legal problems in implementing telemedicine in health services Results: The results of the study indicate that medical services through online media are not explicitly regulated in the Health Law. However, the Health Law supports health efforts; in this case, medical services through online media (Telemedicine) is an effort in the interest of health in Indonesia. Conclusions: Medical personnel who neglect a patient can be held accountable. The medical personnel’s accountability can be in the form of medical code of ethics sanctions, civil, and criminal sanctions