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Value–based total performance excellence model: an overview
Mohd Rashid Ab Hamid1, Zainol Mustafa2, Nur Riza Mohd. Suradi3, Mokhtar Abdullah4, Wan Rosmanira Ismail5, Zalina Mohd Ali6, Fazli Idris7, Siti Roslindar Yaziz8, Zulkhibri Mustofa @ Ismail9.
Today, organizations are competing for the survival. They adopt various performance management systems that best suit their undertakings. There are many performance models which lean towards measuring tangible aspects such as Malcolm Baldridge National Quality Award (MBNQA), European Quality Award (EQA), Deming Prize and Kanji’s Model. However, the measurements of intangible aspects are also important and should be heeded to optimize the organizational performance. This paper discusses the preliminary implementation of the Performance Measurement System (PMS) which showcases an overview of intangible aspects i.e. organizational core values through Value–Based Total Performance Excellence Model (VBTPEM) and identification of existing core values in Malaysian universities. This model will reveal overall standings and achievements of the public universities and indicate opportunities for further improvements based on the value–based indicators.
Affiliation:
- Universiti Malaysia Pahang, Malaysia
- Universiti Malaysia Pahang, Malaysia
- Universiti Malaysia Pahang, Malaysia
- Universiti Kebangsaan Malaysia, Malaysia
- Universiti Kebangsaan Malaysia, Malaysia
- Universiti Kebangsaan Malaysia, Malaysia
- Universiti Kebangsaan Malaysia, Malaysia
- AD-MACS Corp. Consultants (M) Sdn. Bhd., Malaysia
- Universiti Kebangsaan Malaysia, Malaysia
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Indexed by |
MyJurnal (2021) |
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6 |
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0.000 |
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0 |
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Scopus 2020 |
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CiteScore (1.4) |
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Q3 (Engineering (all)) |
Additional Information |
SJR (0.191) |
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