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Usability evaluation of a web-based health awareness portal on smartphone devices using ISO 9241- 11 model
Azham Hussain1, Mkpojiogu. Emmanuel O. C2, Zakaria Hussain3.
Much efforthas been devoted to evaluating the usability of web-based system. With the increase in the mobile-based applications coupled with the limitations and challenges of mobile devices, it becomes mandatory to evaluate the web-based systems in the context of smartphone usability. In addition, a number of international standards/models on usability are available, but seldom used for practical usability evaluation. In this study, the popular ISO 9241-11 standard was used to evaluate a web-based health awareness portal within the smartphone mobile context. The results reveal some pointers to usability issues as well as confirmation that the web-based awareness portal is relatively usable on smartphone devices within the components defined in the models.
Affiliation:
- Universiti Utara Malaysia, Malaysia
- Universiti Utara Malaysia, Malaysia
- Universiti Teknologi MARA, Malaysia
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Indexation |
Indexed by |
MyJurnal (2021) |
H-Index
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6 |
Immediacy Index
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0.000 |
Rank |
0 |
Indexed by |
Scopus 2020 |
Impact Factor
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CiteScore (1.4) |
Rank |
Q3 (Engineering (all)) |
Additional Information |
SJR (0.191) |
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